Empire Distributer Corp Shipping & Return Policy
At Empire Distributer Corp, we prioritize customer satisfaction and aim to deliver a smooth and efficient experience from order placement to delivery. This policy outlines our shipping procedures and return guidelines. If you have any further questions, feel free to reach out to our customer service team.
1. Processing Time
Orders are generally processed within 1-3 business days after purchase confirmation. Processing times may vary during peak seasons or special sales events.
You will receive an email confirmation once your order has been shipped.
2. Shipping Rates and Delivery Times
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Shipping rates are calculated based on order size, weight, and destination. The rates will be shown during checkout.
3. International Shipping
Currently, we only offer shipping within the United Kingdom. For international shipping inquiries, please contact us at info@empiredistributercorp.com.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor its status. Please allow up to 24 hours for the tracking information to update.
5. Delayed or Lost Packages
If your package is delayed or lost, please contact us at info@empiredistributercorp.com. We will collaborate with the courier service to resolve the issue and keep you informed.